Unlike in the past, it is not easy to open a bank account these days due to various reasons such as voice phishing. A while ago, I went to the bank to open a deposit account related to equipment in the office, and to open the limit account, I had to have a certificate of employment, and I contacted the representative to confirm it one more time.
As a result, more and more users are using internet banks with a good reputation as users can easily handle various banking and financial services without having to open an account or visit a branch 365 days a year. Today, I will tell you about the phone number of Kakao Bank customer center, a representative internet bank.
If you have any questions while using a certain service, or if you need to report an urgent accident, I think the most obvious way to solve the problem is to connect directly to the customer center.
For the questions that many people are curious about, you can usually go to the official website and refer to the frequently asked questions, but somehow, I think it is human psychology to want to hear directly from a counselor and receive guidance over the phone. 카카오뱅크 고객센터
Now, let’s learn about the Kakao Bank customer center phone number and operating hours, which we prepared today in earnest. 이베이스매뉴얼
Today, I made a video of the overall process. After watching the video, the missing parts are explained in detail with the pictures below, so if you read to the end, anyone will be able to easily find the hours and contact information. Then, go go~
Fortunately, Kakao Talk is running a counseling center that I couldn’t find anywhere on Kakao Talk. Unlike general banks, there are no branches, so I think this is the least possible way for consumers to solve problems when they occur.
oh! I made a folder related to finance, but I feel that there are more banks, insurance companies, and securities companies using it than I thought. Find the “Kabin” app and press it with your finger.
When you run the app, you need to unlock the security. I mean, I set it as a pattern when I made it. (This part will be different for each person, right?) Let’s unlock the security and move on to the next, shall we?
If you unlock the security, you can see the home screen with your bankbook and amount. Among them, to find the counseling center we need, press the “3 dots” button at the bottom to go to the setting page.
When the app settings page opens, you will see an item labeled “Customer Center”. Click here.
Then, if you have any questions on the yellow background, you can immediately press the button labeled Kakao Talk Consultation to proceed to the chatbot consultation. Just click on the “Phone Consultation” button below to receive a consultation guide.
Before that, you should check the usage time by clicking on the item marked “Service usage guide”.
The phrase “I will tell you how to use the same but different bank.” touches my heart~
Anyway, please click the first item, “Usage Hours Information” button.
If you look at the picture above, you can see that various inquiries and accident reports are operated 24 hours a day, 365 days a year, and professional counselors will help you.
Don’t just look at this and think that all business is open 24 hours a day. We need to scroll down to see the phone consultation hours we need.
oh! Chatbot and agent connection chat consultation is only available 24 hours Please note that it is only open until 18:00. (In addition, the call charges charged when using the customer center are the responsibility of the caller.)
First, I pressed the Kakao Talk (chatbot) consultation button. It is operated 24 hours a day, 365 days a year, and you can choose the menu you need and get a consultation.
Second, if you press the phone consultation guide, you can check the contact information such as “Customer Center, various accident reports, senior citizens only, overseas calls, and ARS usage information”.
What to note here? It is said that it is operated 24 hours a day, 365 days a year by calling only to report various accidents!
Also, it is surprising that is operated exclusively for the elderly. I think it might be a consideration for the elderly in terms of understanding. It’s kinder than I thought.
Finally, if you select one of the above 4 items and press the button, you can see that the screen changes so that you can make a call immediately. The picture above is the customer center connection number. For reference, if you press ARS, you can connect to the employee number 0 – proceed with identity verification – select the type of consultation.
phew! Now it’s over. I found out about the phone number and hours of use of the Kakao Bank customer center, a representative internet bank that is used by more than 14 million people. Was it helpful? It seems that no matter how much I search for it, I can’t seem to find it when I’m in a rush. In this case, don’t panic, and I’ll finish this by hoping that you follow the procedure I gave you. So, wishing you a cold but happy weekend, Goodnight~