KakaoTalk is Korea’s representative messenger application. In addition to KakaoTalk, there are many related services such as Kakao Bank and Kakao Story.
There are times when you want to directly inquire about problems or errors that occur while using these Kakao services.
Today, we will learn how to contact KakaoTalk customer center.
Contact Kakao Talk Customer Center
In KakaoTalk Customer Center, you can connect with an agent through the Contact Us menu of the mobile or PC version, rather than connecting to an agent by phone.
I tried to call the number I saved in the past, but the agent connection service has ended. 카카오톡 고객센터
But don’t worry. It can be solved through the agent chat service on mobile phones and PCs.
How to contact us by phone 좋은뉴스
Run KakaoTalk and click the gear icon at the top to go to all settings.
Scroll down to the bottom of the settings screen and you will find the Customer Center/Help menu.
You can find help and inquiries by using the Kakao Talk customer center inquiry method.
Most of the questions are answered through the menu by category in the help, but you can check it more precisely with the Inquiry menu.
Most of the questions are also answered through the Frequently Asked Questions.
If you click the Inquiry menu, you can select a related service, write down the details, and send it to the KakaoTalk customer center.
But if you say you can’t wait, you can click the consultation menu at the top.
The Kakao Talk Customer Center menu appears. Basic consultation is artificial intelligence AI, so you can solve your questions by clicking on the relevant service.
However, if you want to connect directly with an agent, you can move the menu at the bottom to the top and click Connect with an agent.
Consultation hours are available from 10:00 to 18:30, Monday to Friday, on weekdays.
When you click Connect with a counselor, the upper part changes to chatting with a Kakao Talk customer center counselor. Then, after selecting the service you want to inquire about, you can solve it through text conversation with the counselor.
Here’s how to contact KakaoTalk’s customer center for the mobile version.
Th contents of the PC version of the Kakao Talk customer center inquiry method are not much different.
How to contact us by PC
First, check if KakaoTalk is installed on your PC. If it is not installed, please install it first.
Go to KakaoTalk homepage
KakaoTalk
KakaoTalk that connects people, the world, and more
www.kakaocorp.com
After KakaoTalk installation is complete, you need to connect to the customer center.
Go to Kakao Talk Customer Center Contact Us
Service center
Check the help for each service through the Kakao Customer Center.
cs.kakao.com
When you access the KakaoTalk customer center, you will find Kakao related services. After selecting the service you want to inquire, select the menu on the left and scroll down to the bottom of the screen, and the KakaoTalk icon will appear on the right.
Click the KakaoTalk icon at the bottom to connect to the KakaoTalk Customer Center. Since the main menu is a chatbot, if you want to connect with an agent, click the AI robot at the top to switch to agent connection.
Above, we learned how to contact the Kakao Talk customer center. thank you