In case you lost your receipt after buying something at E-Mart
When you need to get a refund
If you have a mobile receipt, you can get a refund.
(*In order to receive a mobile receipt, you must accumulate a Shinsegae Point Card.
If you do not have a point card issuance is free, so it is recommended to make one)
Google Play Store E-Mart Search
You need to download an app that looks like this from among the E-Mart apps. (E-Mart Mall X)
initial screen
-Receipt button can be checked for 90 days
-If you need a paper receipt, request it at the cashier
-If mobile receipt only is set to OFF, paper receipts can be issued again 이마트 모바일 영수증
How to check receipt 좋은뉴스
Click the Receipt button at the bottom and click Purchase History
-I set the default setting to receive only mobile receipts, but if you don’t like this, you can turn it off.
Receipt screen when you click on purchase history
This is the screen that appears when you click one purchase history by date.
– Non-exchange/refundable without receipt
-Limited to normal products, within 30 days (7 days fresh)
※Excluding some brand stores (refer to the store notice)
-Exchange/refund available at the point of purchase (bring your payment card)
– Non-exchange/refundable without receipt (within 30 days)
-Exchange/refund available at the point of purchase (with payment card).
– Refunds take up to 7 days in case of debit card cancellation
Refunds are possible within 30 days.
You can conveniently receive a refund with your mobile receipt. (Fresh food within 7 days)